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Service facilities shall provide for accessible features in accordance with Sections 1110.13.1 through 1110.13.4.
1110.13.1 Check-Out Aisles
Where check-out aisles are provided, accessible check-out aisles shall be provided in accordance with Table 1110.13.1. Where check-out aisles serve different functions, accessible check-out aisles shall be provided in accordance with Table 1110.13.1 for each function. Where check-out aisles are dispersed throughout the building or facility, accessible check-out aisles shall also be dispersed. Traffic control devices, security devices and turnstiles located in accessible check-out aisles or lanes shall be accessible.
Exception: Where the public use area is under 5,000 square feet (465 m2) not more than one accessible check-out aisle shall be required.
ACCESSIBLE CHECK-OUT AISLES
TOTAL CHECK-OUT AISLES OF EACH FUNCTION MINIMUM NUMBER OF ACCESSIBLE CHECK-OUT AISLES OF EACH FUNCTION
1 to 4 1
5 to 8 2
9 to 15 3
Over 15 3, plus 20% of additional aisles
1110.13.2 Sales and Service Counters and Windows
Where counters or windows are provided for sale or distribution of goods or services, at least one of each type of counter and window provided shall be accessible. Where such counters or windows are dispersed throughout the building or facility, accessible counters or windows shall also be dispersed.
1110.13.3 Food Service Lines
Food service lines shall be accessible. Where self-service shelves are provided, at least 50 percent, but not less than one, of each type provided shall be accessible.
1110.13.4 Queue and Waiting Lines
Queue and waiting lines servicing accessible counters or check-out aisles shall be accessible.

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