A major activity for which the facility is intended. Areas that contain a primary function include, but are not limited to, the customer services lobby of a bank, the dining area of a cafeteria, the meeting rooms in a conference center, as well as offices and other work areas in which the activities of the public accommodation or other private entity using the facility are carried out. Mechanical rooms, boiler rooms, supply storage rooms, employee lounges or locker rooms, janitorial closets, entrances, corridors, and restrooms are not areas containing a primary function. Alterations that affect the usability of or access to an area containing a primary function include, but are not limited to:
- Remodeling merchandise display areas or employee work areas in a department store;
- Replacing an inaccessible floor surface in the customer service or employee work areas of a bank;
- Redesigning the assembly line area of a factory; or
- Installing a computer center in an accounting firm.