- Drive-up only automatic teller machines and fare machines shall not be required to comply with Sections 11B-309.2 and 11B-309.3.
- Where automatic teller machines and fare machines do not require compliance with Section 11B-707.2, compliance with Sections 11B-309.2 and 11B-309.3 shall not be required.
- Where point-of-sale devices do not require compliance with Section 11B-707.2, compliance with Sections 11B-309.2 and 11B-309.3 shall not be required.
Machines shall be speech enabled. Operating instructions and orientation, visible transaction prompts, user input verification, error messages, and all displayed information for full use shall be accessible to and independently usable by individuals with vision impairments. Speech shall be delivered through a mechanism that is readily available to all users, including but not limited to, an industry standard connector or a telephone handset. Speech shall be recorded or digitized human, or synthesized.
- Audible tones shall be permitted instead of speech for visible output that is not displayed for security purposes, including but not limited to, asterisks representing personal identification numbers.
- Advertisements and other similar information shall not be required to be audible unless they convey information that can be used in the transaction being conducted.
- Where speech synthesis cannot be supported, dynamic alphabetic output shall not be required to be audible.
Speech shall be capable of being repeated or interrupted. Volume control shall be provided for the speech function.
Exception: Speech output for any single function shall be permitted to be automatically interrupted when a transaction is selected.
Where receipts are provided, speech output devices shall provide audible balance inquiry information, error messages, and all other information on the printed receipt necessary to complete or verify the transaction.
- Machine location, date and time of transaction, customer account number, and the machine identifier shall not be required to be audible.
- Information on printed receipts that duplicates information available on-screen shall not be required to be presented in the form of an audible receipt.
- Printed copies of bank statements and checks shall not be required to be audible.
Numeric keys shall be arranged in a 12-key ascending or descending telephone keypad layout. The number five key shall be tactilely distinct from the other keys.
Function keys shall contrast visually from background surfaces. Characters and symbols on key surfaces shall contrast visually from key surfaces. Visual contrast shall be either light-on-dark or dark-on-light.
Where display screens are mounted vertically or tipped away from the viewer less than 30 degrees, the center line of the display screen and other display devices shall be no more than 52 inches (1321 mm) above the floor or ground surface.
Where display screens are mounted tipped away from the viewer 30 degrees to less than 60 degrees from vertical, the center line of the display screen and other display devices shall be no more than 44 inches (1118 mm) above the floor or ground surface.
Where display screens are mounted tipped away from the viewer 60 degrees to 90 degrees (horizontal) from vertical, the center line of the display screen and other display devices shall be no more than 34 inches (864 mm) above the floor or ground surface.
Point-of-sale systems that include a video touch screen or any other non-tactile keypad shall be equipped with either of the following:
A tactilely discernible numerical keypad similar to a telephone keypad containing a raised dot with a dot base diameter between 1.5 mm and 1.6 mm and a height between 0.6 mm and 0.9 mm on the number 5 key that enables a visually impaired person to enter his or her own personal identification number or any other personal information necessary to process the transaction in a manner that provides the opportunity for the same degree of privacy input and output available to all individuals.
Other technology, such as a radio frequency identification device, fingerprint biometrics, or some other mechanism that enables a visually impaired person to access the video touch screen device with his or her personal identifier and to process his or her transaction in a manner that provides the opportunity for the same degree of privacy input and output available to all individuals. Where a video screen overlay is provided it shall be equipped with a tactilely discernible numerical keypad complying with Section 11B-707.9.1.1.