Section 707 Automatic Teller Machines (ATMs) and Fare Machines
A clear floor space shall be provided in front of the machine.
Exception: Clear floor space is not required at drive up only automatic teller machines and fare machines.
Operable parts shall comply with Section 309. Unless a clear or correct key is provided, each operable part shall be able to be differentiated by sound or touch, without activation.
Exception: Drive up only automatic teller machines and fare machines shall not be required to comply with Section 309.2 or 309.3.
Numeric keys shall be arranged in a 12-key ascending or descending telephone keypad layout. The number Five key shall have a single raised dot.
FIGURE 707.5(A)
NUMERIC KEY LAYOUT - 12-KEY ASCENDING
NUMERIC KEY LAYOUT - 12-KEY DESCENDING
Function key surfaces shall have raised symbols as shown in Table 707.6.1.
| Key Function | Description of Raised Symbol | Raised Symbol |
| Enter or Proceed: | CIRCLE | |
| Clear or Correct: | LEFT ARROW | |
| Cancel: | "X" | X |
| Add Value: | PLUS SIGN | + |
| Decreased Value: | MINUS SIGN | - |
Function keys shall contrast visually from background surfaces. Characters and symbols on key surfaces shall contrast visually from key surfaces. Visual contrast shall be either light-on-dark or dark-on-light.
Exception: Raised symbols required by Section 707.6.1 shall not be required to comply with this section.
The display screen shall be visible from a point located 40 inches (1015 mm) above the center of the clear floor space in front of the machine.
Exception: Drive up only automatic teller machines and fare machines shall not be required to comply with this section.
Machines shall be speech enabled. Operating instructions and orientation, visible transaction prompts, user input verification, error messages, and all displayed information for full use shall be independently usable by individuals with vision impairments. Speech shall be delivered through a mechanism that is readily available to all users including, but not limited to, an industry standard connector or a telephone handset. Speech shall be recorded or digitized human, or synthesized.
Exceptions:
- Audible tones shall be permitted in lieu of speech for visible output that is not displayed for security purposes, including but not limited to, asterisks representing personal identification numbers.
- Advertisements and other similar information shall not be required to be audible unless they convey information that is used in the transaction being conducted.
- Where speech synthesis is not supported, dynamic alphabetic output shall not be required to be audible.
Speech shall be capable of being repeated and interrupted by the user. There shall be a volume control for the speech function.
Exception: Speech output for any single function shall be permitted to be automatically interrupted when a transaction is selected.
Where receipts are provided, speech output devices shall provide audible balance inquiry information, error messages, and all other information on the printed receipt necessary to complete or verify the transaction.
Exceptions:
- Machine location, date and time of transaction, customer account number, and the machine identifier shall not be required to be audible.
- Information on printed receipts that duplicates audible information available on-screen shall not be required to be presented in the form of an audible receipt.
- Printed copies of bank statements and checks shall not be required to be audible.