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Section 707 Automatic Teller Machines (ATMs) and Fare Machines
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Accessible automatic teller machines and fare machines shall comply with Section 707.
A clear floor space complying with Section 305 shall be provided in front of the machine.
Exception: Clearfloor space is not required at drive up only automatic teller machines and fare machines.
Operable parts shall comply with Section 309. Unless a clear or correct key is provided, each operable part shall be able to be differentiated by sound or touch, without activation.
Exception: Drive up only automatic teller machines and fare machines shall not be required to comply with Section 309.2 or 309.3.
Automatic teller machines shall provide the opportunity for the same degree of privacy of input and output available to all individuals.
Numeric keys shall be arranged in a 12-key ascending or descending telephone keypad layout. The number Five key shall have a single raised dot. 
FIGURE 707.5
NUMERIC KEY LAYOUT
Function keys shall comply with Section 707.6.
Function key surfaces shall have raised symbols as shown in Table 707.6.1.
TABLE 707.6.1
RAISED SYMBOLS
| Key Function | Description of Raised Symbol | Raised Symbol |
| Enter or Proceed: | CIRCLE |  |
| Clear or Correct: | LEFT ARROW |  |
| Cancel: | "X" | X |
| Add Value: | PLUS SIGN |  |
| Decreased Value: | MINUS SIGN |  |
Function keys shall contrast visually from background surfaces. Characters and symbols on key surfaces shall contrast visually from key surfaces. Visual contrast shall be either light-on-dark or dark-on-light.
Exception: Raised symbols required by Section 707.6.1 shall not be required to comply with Section 707.6.2.
The display screen shall comply with Section 707.7.
The display screen shall be visible from a point located 40 inches (1015 mm) above the center of the clear floor space in front of the machine.
Exception: Drive up only automatic teller machines and fare machines shall not be required to comply with Section 707.7.1.
Characters displayed on the screen shall be in a sans serif font. The uppercase letter "I" shall be used to determine the allowable height of all characters of the font. The uppercase letter "I" of the font shall be 3/16 inch (4.8 mm) minimum in height. Characters shall contrast with their background with either light characters on a dark background, or dark characters on a light background.
Machines shall be speech enabled. Operating instructions and orientation, visible transaction prompts, user input verification, error messages, and all displayed information for full use shall be accessible to and independently usable by individuals with vision impairments. Speech shall be delivered through a mechanism that is readily available to all users including, but not limited to, an industry standard connector or a telephone handset. Speech shall be recorded or digitized human, or synthesized.
Exceptions:
- Audible tones shall be permitted in lieu of speech for visible output that is not displayed for security purposes, including but not limited to, asterisks representing personal identification numbers.
- Advertisements and other similar information shall not be required to be audible unless they convey information that can be used in the transaction being conducted.
- Where speech synthesis cannot be supported, dynamic alphabetic output shall not be required to be audible.
Speech shall be capable of being repeated and interrupted by the user. There shall be a volume control for the speech function.
Exception: Speech output for any single function shall be permitted to be automatically interrupted when a transaction is selected.
Where receipts are provided, speech output devices shall provide audible balance inquiry information, error messages, and all other information on the printed receipt necessary to complete or verify the transaction.
Exceptions:
- Machine location, date and time of transaction, customer account number, and the machine identifier shall not be required to be audible.
- Information on printed receipts that duplicates audible information available on-screen shall not be required to be presented in the form of an audible receipt.
- Printed copies of bank statements and checks shall not be required to be audible.
At least one tactually discernible input control shall be provided for each function. Where provided, key surfaces not on active areas of display screens shall be raised above surrounding surfaces. Where membrane keys are the only method of input, each shall be tactually discernable from surrounding surfaces and adjacent keys.
Braille instructions for initiating the speech mode shall be provided. Braille shall comply with Section 703.4.
Related Code Sections
Section 707 Communication Elements and Features, Automatic Teller Machines (ATMs) and Fare Machines
Accessible automatic teller machines and fare machines shall comply with Section 707 ...
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707.5 Communication Elements and Features, Numeric Keys
Numeric keys shall be arranged in a 12-key ascending or descending telephone keypad layout. The number Five key shall have a single raised dot ...
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Function keys shall comply with Section 707.6 ...
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Exception: Drive up only automatic teller machines and fare machines shall not be required to comply with Section 707.7.1 ...
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707.8 Communication Elements and Features, Speech Output
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